Our Story
At Safe Haven Care, we believe that every child deserves a safe, nurturing and supportive home where they can heal, grow and thrive.
Founded on the principles of compassion, stability and positive relationships, Safe Haven Care provides high-quality residential care for children and young people who have experienced adversity, trauma, disrupted attachments, or complex life experiences.
Our homes are designed to offer more than accommodation – they provide a sense of belonging, security and opportunity.
Through our homes, The Mount, Ty Gwair and Pentwyn House, we create environments where young people are valued, listened to and supported to achieve their full potential.
We recognise that every child is unique, and we tailor our support to meet their individual needs, strengths, interests and aspirations.
Our experienced teams work closely with children, families, local authorities, education providers and health professionals to ensure that every young person receives consistent, holistic support that promotes positive outcomes and long-term success
Our Vision
To provide outstanding care that transforms lives and enables children and young people to achieve their potential, develop independence and build positive futures
Our Mission
To create safe, nurturing and aspirational homes where children and young people can experience stability, develop confidence and achieve meaningful outcomes through high quality care and support
Our Values
Child-Centred
We place the needs, wishes and aspirations of children and young people at the heart of every decision we make
Compassion
We provide care with kindness, empathy and understanding, recognising each child’s unique experience and journey
Respect
We value individuality, diversity and the right of every young person to be treated with dignity and respect
Relationships
We believe positive relationships are the foundation for growth, healing and successful outcomes
Empowerment
We support young people to develop independence, confidence and the skills they need to make informed choices about their future
Excellence
We continuously strive to deliver high-quality care, learning from experience and embracing opportunities for improvement
Our Approach
Everything we do is centred around the child
We provide warm, homely environments where young people can build trusting relationships, develop confidence and learn the skills they need for adulthood.
We understand that many of the children we support have experienced significant challenges, and we use a trauma-informed and relationship-based approach to help them feel safe and understood.
Our teams focus on:
- Building positive and meaningful relationships
- Promoting wellbeing and resilience
- Encouraging independence and life skills
- Supporting education, training and employment opportunities
- Helping young people engage positively within their communities
- Celebrating individual achievements and strengths
We believe that children thrive when they feel valued, respected and empowered to make choices about their lives.
Our role is to provide guidance, encouragement and opportunities while ensuring that every young person remains at the centre of their own journey.
Our Objectives
- To provide safe, stable and nurturing homes where children can flourish
- To promote positive physical, emotional and mental wellbeing
- To support educational achievement, personal development and life skills
- To encourage participation, independence and informal decision-making
- To work colaboratively with families, professionals and local authorities
- To ensure every young person has individualised care plans that reflect their needs, goals and aspirations
- To support successful transitions into adulthood and greater independence
- To create positive experiences that build confidence, resilience and self-worth
Measuring Success
At Safe Haven Care, success is not measured solely by major milestones. We recognise that for many of the children and young people who we support, progress often comes through small but significant achievements that build over time.
A young person attending school more consistently, managing their emotions more effectively, developing a positive relationship with a trusted adult, learning a new life skill, or making a positive choice in a difficult situation are all achievements worth celebrating.
We understand that every child’s journey is unique. Our role is to provide the support, encouragement and opportunities that enable each young person to progress at their own pace and achieve outcomes that are meaningful to them.
At Safe Haven Care ,we celebrate every achievement because we know that lasting change is built one step at a time.
Through consistency, positive relationships and high-quality care, those small steps can become life-changing progress.
How we Measure Success
Through individualised care planner and regular reviews, we monitor progress across all areas of a person’s development. We focus on outcomes that improve quality of life, build resilience and prepare young people for successful futures
Emotional Wellbeing
Supporting children and young people to understand and manage their emotions, build resilience and develop healthy coping strategies
Relationships and Social Development
Helping young people build positive relationships, develop social skills and engage meaningfully with their communities
Education, Learning and Achievement
Promoting school attendance, educational progress, personal interests and opportunities for learning and development
Independence and Life Skills
Supporting young people to develop practical skills such as budgeting, cooking, personal care, travel training and decision-making
Physical Health and Wellbeing
Encouraging healthy lifestyles, participation in activities, physical fitness and positive health outcomes
Confidence and Self-Esteem
Helping young people recognise their strengths, celebrate their achievements and develop beliefs in their own abilities.
Preparation for Adulthood
Equipping young people with the skills. knowledge and confidence they need to transition successfully into adulthood and greater independence.